SAP Knowledge Base Article - Public

3466142 - 1H 2024 Diagnostic Tool - In the workflow search headers are not showing


Workflow diagnostic tool search list does not show the Header information of the table.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login to instance
  2. Navigate to Diagnostic tool and select workflow
  3. Try to search any workflow diagnostic trace results (the tool should have been RBP enabled prior, and system should have some results that is workflow triggers to test )
  4. Observe the search list shows a table with data but no header info.


  • The issue will be fixed via patch PTCH-43908(b2405p5) scheduled on 21st May 2024 for Preview and 24th May 2024 for Production environment.
  • For patch timelines, please review SAP SuccessFactors Patches Knowledge Base

See Also


KI2405, 1H 2024, b2405, INC8169020, Diagnostic tool, header information missing. ECT-235579, PTCH-43908
, KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To


SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Core all versions


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