SAP Knowledge Base Article - Preview

3466284 - Unable to Access BI Launchpad After Enabling HTTPS/SSL

Symptom

The below symptoms are seen when trying to login in BI Launchpad after enabling HTTPS/SSL:

  • Hanging / freezing / not responding after login;
  • A blank screen with three blue dots are displayed indicating that the page is loading, but no further response is seen:
    FioriLaunchpad.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 - 4.3 SP02;
  • After 4.3 SP02 a change was made to the way BI url is accessed. For more info, check the "See Also" section.

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

BI Launchpad, BOE, BusinessObjects Business Intelligence Platform, stuck, blank, hang, dots, not loading, https, ssl, biprws , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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