SAP Knowledge Base Article - Public

3466342 - "Suggested for Me" section > Peer recommendation not being displayed

Symptom

Peer recommendation not appearing in the "Suggested for Me" section.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access BizX with "USER123" >
  2. Go to Learning > New UI enabled > Search for "SUGGESTED_COURSE" course > Click "Recommend" >
  3. In the "Recommend to Others", find "USERABC" > And recommend it >
  4. Access BizX with "USERABC" >
  5. Go to Learning > Find the "Suggested for Me" section > "SUGGESTED_COURSE" isn't there >
  6. Disable the new UI > Find the "Recommendations" tile > "SUGGESTED_COURSE" isn't there.

Resolution

Our Learning Engineering team is currently investigating this situation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. 

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated. 

Keywords

suggested, for, me, peer, section, recommend, course, item, display, see, appear, not, missing, ui , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning 2405