SAP Knowledge Base Article - Public

3466514 - System Dumps While Accessing the Purchase Order Screen

Symptom

When you are navigating to Inbound Logistics-Purchase Order, User getting dump error whenever they are trying to change the filter option.

Example: If User is trying to change field selection from All purchase order by Selection to "Due and Overdue purchase order". User is getting below error: Please try resuming your work. If you still face issues, report an incident.  

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Inbound logistics Work Centre
  2. Choose Purchase Order.
  3. Change field selection from All purchase order by Selection to Due and Overdue purchase order or vice versa.

Cause

The system is fetching all the schedule lines for all Purchase orders present in the system, this means the search is going above for example 121000 records depending upon the orders and the system is timing out with the dump.

Resolution

As the data is more, we recommend using filter via advance filter or if the purchase order is known please provide the purchase order id in the search.

Keywords

System Dump, Purchase order, schedule line, Please try resuming your work. If you still face issues, report an incident.   , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions