SAP Knowledge Base Article - Public

3466674 - Internal error for workflow in Diagnostic Tool - 1H2024

Symptom

When trying to check workflow transaction details, system shows the following error: "Internal error".

Environment

SAP SuccessFactors Employee Central

Diagnostic Tool

Reproducing the Issue

1. Go to Diagnostic Tool

2. Choose Workflows for the type of transaction

3. Add the workflow request ID and Search

4. Click on the details under Transactions

5. Error message pops up 

Resolution

The issue will be fixed in 2H 2024 release.

See Also

3388007 - INTERNAL _ EC Diagnostics Tool for workflows

Keywords

1H2024, b2405, KI2405, workflow, diagnostic tool, internal error, ECT-235676 , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , Known Error

Product

SAP SuccessFactors Employee Central 2405