3466720 - Customer's Tax Registration Number Determination In Sales Order Based On Ship-To Party

SAP Business ByDesign

1. Go to the Sales Orders workcenter
2. Open the Sales Order ABC (where ABC represents the relevant Sales Order ID).
3. Click on the View All button.
4. Navigate to the Items tab.
5. Go to the Taxes sub tab.

The Customer's Tax Registration Number is not the expected one.

1. Go to Account Management Work Center
2. Open Corporate Account EFG (where EFG stands for the Account ID).
3. Click on the View All button.
4. Navigate to the Financial Data tab.
5. Go to the Tax Data Sub tab.

There are multiple Tax Numbers maintained for the account, however the one picked for Sales Order ABC was not the expected.

When the Ship-to Country is different than the Account's Country and the Tax Number is maintained for the Ship-To Country in the Customer Account's Master data, then the Tax number maintained for the Ship-To Country will be determined in the Sales Order for Customer's Tax Registration, taking priority over any other Tax Number maintained in the account's financial data.

This is the expected system behavior.

Note: The tax number might not be expected one when the Ship-to country is US or India if the state is maintained in the Ship-To Address. In this case the system will only determine the tax number for the Ship-to country if the State is removed from the Ship-to Address.

KBA 2623463 - Customer's Tax Registration Number Incorrect when Bill-To or Ship-To Address Different from Account's on Sales Order

Customer;s tax registration, Ship-to, Sales Order, Incorrect, tax  number, byd, master data. , KBA , AP-TTE-TC , Tax Calculation , How To