SAP Knowledge Base Article - Public

3466928 - Collection Specialist substitute end date 31.12.9999 is not available

Symptom

Doing configuration of SSCUI ID 101921 In the step Assigning Substitute is showing error message "Specialist CB9980***687 is not available in the period from 18.12.2023 to 31.12.9999 ".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. In the Configure activity search for the SSCUI 101921 Define Collection Groups.
  2. Select the assigned processor in the collection group.
  3. Open tab Assign substitute to processor.
  4. In the change mode provide a substitute collection specialist start date and end date ending with *.*.9999.

Resolution

The collection substitute start date should be a future data and the end date must be a valid date.

Keywords

SSCUI, 101921, Define Collection Groups, Collection Specialist, substitute, end date, 31.12.9999, is not available, *.*.9999 , KBA , FIN-FSCM-COL-2CL , Collections Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions