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3467030 - Data in the table does not appear in the first page of the story and requires refresh in SAP Analytics Cloud (SAC)

Symptom

When the SAC Story is opened in the view mode, the table data is not loaded. Instead, the page structure is visible, as well as all menu bars, however the data is blank.  
After clicking the Data Refresh button in the story menu bar or clicking the "Table Information" in the table details, data is loaded.

  • The first page of the story is affected.
  • No scripting is in use
  • The Console stack trace show the following error messages
    • Unable to retrieve selected tool context due to ShellUIService issue: Error: AppShell is not initialized!
    • [WARNING] Incorrect initialization of Firefly Application detected


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Environment

SAP Analytics Cloud (Enterprise) 2024

Product

SAP Analytics Cloud all versions

Keywords

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