Symptom
When uploading data to app Manage Prices - Sales (F4111), the status is stuck in 'In Process' for pretty long while with no response from the system.
Environment
SAP S/4HANA Cloud
Resolution
The following steps can be taken for troubleshooting:
- As stated in the sheet 'Read Me' from the latest template of Manage Prices - Sales app, the fields ConditionValidityStartDate, ConditionValidityEndDate, ConditionRateValueText, ConditionQuantity, ConditionScaleQuantity, ConditionScaleAmount, ConditionScaleRateValue should be maintained in TEXT format. Issue can occur if the fields are in other format.
- If the issue persists after switching to Text format, open the sheet 'Condition Data', and delete approx. 100 lines beneath the final line of condition record maintenance.
- The line reflecting global technical name, exactly the same as line 3, is probably missing. The standard template should be downloaded again for further use.
Keywords
Manage Prices - Sales, F4111, in process, stuck, upload , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , Known Error
Product
SAP S/4HANA Cloud Public Edition 2402
SAP Knowledge Base Article - Public