Symptom
When uploading data to app Manage Prices - Sales (F4111), the status is stuck in 'In Process' for pretty long while with no response from the system.
Environment
SAP S/4HANA Cloud 2402
Resolution
The following steps can be taken for troubleshooting:
- As stated in the sheet 'Read Me' from the latest template of Manage Prices - Sales app, the fields ConditionValidityStartDate, ConditionValidityEndDate, ConditionRateValueText, ConditionQuantity, ConditionScaleQuantity, ConditionScaleAmount, ConditionScaleRateValue should be maintained in TEXT format. Issue can occur if the fields are in other format.
- If the issue persists after switching to Text format, open the sheet 'Condition Data', and delete approx. 100 lines beneath the final line of condition record maintenance. A fix is planned to be delivered along with CE2408.
- The line reflecting global technical name, exactly the same as line 3, is probably missing. The standard template should be downloaded again for further use. The corresponding status 'Failed' will be available in CE2408.
Keywords
Manage Prices - Sales, F4111, in process, stuck, upload , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , Known Error
Product
SAP S/4HANA Cloud Public Edition 2402