SAP Knowledge Base Article - Public

3467115 - The Quick action template window that pops up does not show the entire error message unless the user clicks on it multiple times - 1H 2024

Symptom

The Quick action template window that pops up does not show the entire error message unless the user clicks on it multiple times.

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*

Environment

SAP SuccessFactors Employee Central - Employee Central Quick Actions

Reproducing the Issue

Prerequisite - 

  1. Configured Employee Central Quick Action Template, refer to Configuring an Employee Central Quick Action Template | SAP Help Portal.
  2. 'onSave' rule which triggers the error message is configured in Job Information.

Steps- 

  1. Proxy as Manager.
  2. Navigate to Quick Action and select Manage My Team.
  3. Select the Direct Reports and click on 'Actions'.
  4. Choose the Quick Action Template configured [let's say, Change Location].
  5. Change the Location/Timezone and Save it.
  6. Firstly, it shows an error message as symbol.
  7. Click on the error symbol, it shows a half error message.
  8. Again, click on the half error message to show complete message.

Resolution

  1. Product Engineering is investigating a solution.
  2. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Keywords

1H2024, b2405, KI2405, INC8186837, employee central quick action, message, multiple, time, error, onsave, rule, job information, template , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central 2405