SAP Knowledge Base Article - Public

3467119 - Error: "An error occurred while accessing the server. Try again later and if the problem persists contact your system administrator." When creating Time Series Forecast Predictive scenarios in SAC

Symptom

  • Error: "An error occurred while accessing the server. Try again later and if the problem persists contact your system administrator." When creating Time Series Forecast Predictive scenarios in SAC
  • Issue is related to specific planning model
  • Error message: "An error occurred while accessing the server. Try again later and if the problem persists contact your system administrator. Correlation ID: xxxx-xxxx-xxxx-xxxx" 

Environment

  • SAP Analytics Cloud (SAC) 2024.2.21 

Reproducing the Issue

  1. Log onto SAC tenant.
  2. Click on Menu bar.
  3. Click on Predictive Scenario.
  4. Select Time Series Forecast.
  5. Select the Planning Model from the input field Time Series Data Source.

Cause

The issue is currently under development investigation.

Resolution

The issue is currently under development investigation.

Keywords

KBA , LOD-ANA-PR-SP , SAC Predictive Smart Predict , Problem

Product

SAP Analytics Cloud all versions