Symptom
Client Standard Certificate renewal process fails when trying to upload the new Client Default certificate in the relevant Communication System(s):
"Sorry, a technical error occurred. Please try again later.
Client Default certificate already in use"
Environment
- SAP S/4HANA Cloud Public Edition
- SAP Marketing Cloud
Cause
You are trying to delete the older certificate and trying to add the newer one.
Resolution
Click on the older certificate and try uploading the newer one in it. You can do this by following the steps below:
- Open the Communication System
- Click on "Edit" to go into the edit mode
- Click on the existing certificate
- In the certificate selection, use the "F4 Help" to select your new certificate
- Select the new certificate
- Save
See Also
Keywords
Maintain client certificates, Client Default, Client default expiring, communication system, communication arrangement , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem