SAP Knowledge Base Article - Public

3467132 - Client Default certificate already in use

Symptom

Client Standard Certificate renewal process fails when trying to upload the new Client Default certificate in the relevant Communication System(s):

"Sorry, a technical error occurred. Please try again later.

Client Default certificate already in use"

Environment

  • SAP S/4HANA Cloud Public Edition
  • SAP Marketing Cloud

Cause

 You are trying to delete the older certificate and trying to add the newer one.

Resolution

Click on the older certificate and try uploading the newer one in it. You can do this by following the steps below:

  1. Open the Communication System
  2. Click on "Edit" to go into the edit mode
  3. Click on the existing certificate
  4. In the certificate selection, use the "F4 Help" to select your new certificate
  5. Select the new certificate
  6. Save

See Also

3119483 - Client Standard Certificate Renewal in S/4HANA and SMC Systems

Keywords

Maintain client certificates, Client Default, Client default expiring, communication system, communication arrangement , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions