SAP Knowledge Base Article - Public

3467167 - Unable to save changes in template after updating publish settings date - Compensation

Symptom

Upon updating the Publish Dates on the Employee Central Settings page under Settings and trying to save, an error pops up saying "Failed to save the template". 

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Compensation Home
  2. Open any template
  3. Select Plan Setup
  4. Go to Settings > Employee Central Settings
  5. Update the Publish Dates
  6. Click Save at the bottom and you can see the error saying "Failed to save the template".

Resolution

The fix for this issue is planned to be deployed with the patch b2405p[6]. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

Workaround

No workaround is available.

See Also

Keywords

Publish, settings, template, success factors, sf, sfsf, cmp, "Failed to save the template", compensation, ec, vrp, can't, save, dates, KI2405, CMP-31578, PTCH-43954  , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , LOD-SF-CMP-TOC , SuccessFactors Total Compensation Management , LOD-SF-VRP-EC , Employee Central data, configuration , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Known Error

Product

SAP SuccessFactors Compensation 2405 ; SAP SuccessFactors Employee Central 2405