/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When adding images to a template using "hotlinked image" or an "external image" stored on an external domain, Service Cloud V2 may not display these images in the Email editor when the template is added.
Read more...
Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Service Cloud V2, images, template, hotlinked image, external image, Email editor, broken image, image not loading, image, broken image, temporary image path, image not displaying, HTML template, email image issue, Base64 image, data URI, embed image in HTML, permanent image URL, hosted image path, convert image to Base64, inline image embedding, image CDN , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)