SAP Knowledge Base Article - Public

3467197 - In Position Org Chart, the Quick Card does not show the username details - 1H 2024


In Position Org Chart, upon selecting a user the Quick Card does not show the username details.

Reproducing the Issue

  1. Navigate to Position Org Chart.
  2. Click on employee.
  3. The Quick card shown, does not show username.


It's a release defect.


Engineering Team have confirmed that the issue will be fixed via microservices patch 2405p1 (21-May-24 Preview and 23-May-24 Production).

See Also

Latest People Profile User Experience | SAP Help Portal


KI2405, b2405, user id, employee id, INC8101901, INC8064465, INC8070980, WEF-137085, PTCH-43880, CS20240007538982 , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Known Error


SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Core 2405