SAP Knowledge Base Article - Public

3467203 - The comment widget has a high impact on the overall loading time of a story in SAP Analytics Cloud (SAC)


  • Commenting widgets have negative impact on the report performance, therefore had to be set to be loaded last to avoid delays on the story visualization in SAC.
  • The comment widget has a high impact on the overall loading time of a SAC story.
  • In the example without the comment widget the story is loaded in 17 seconds. With one comment widget the story is loaded in 24 seconds.
  • Comparing the network trace for both cases shows a high number of additional requests to the backend from the comment widget.
  • Currently the large overhead of the comment widgets impact the waiting time for the user for the other charts.


  • SAP Analytics Cloud (Enterprise) 2024.2.21
  • SAP BW/4HANA 2021

Reproducing the Issue

    1. Login to SAC.
    2. Create a story based on direct live data connection to SAP BW.
    3. Insert charts and comment widgets and save and close the story.
    4. Re-open the story and observe the high number of requests in the DevTools/HAR file.
    5. Delete the comment widget and load the story again.
    6. Observe the shorter loading time and less requests.


    This issue is currently under investigation by development.


    This issue is currently under investigation by development.

    See Also

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