Symptom
- Commenting widgets have negative impact on the report performance, therefore had to be set to be loaded last to avoid delays on the story visualization in SAC.
- The comment widget has a high impact on the overall loading time of a SAC story.
- In the example without the comment widget the story is loaded in 17 seconds. With one comment widget the story is loaded in 24 seconds.
- Comparing the network trace for both cases shows a high number of additional requests to the backend from the comment widget.
- Currently the large overhead of the comment widgets impact the waiting time for the user for the other charts.
Environment
- SAP Analytics Cloud (Enterprise) 2024.2.21
- SAP BW/4HANA 2021
Reproducing the Issue
- Login to SAC.
- Create a story based on direct live data connection to SAP BW.
- Insert charts and comment widgets and save and close the story.
- Re-open the story and observe the high number of requests in the DevTools/HAR file.
- Delete the comment widget and load the story again.
- Observe the shorter loading time and less requests.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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