Symptom
Blank screen in Manage Purchase Orders app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to Manager Purchase Orders
- It shows a blank page.
Cause
Fiori Elements sometimes caches things that are already outdated and therefore the loading of the metadata no longer works, which means that the app is no longer available.
Resolution
After deleting the cache via the developer tools (F12) with some additional steps, the issue will not occur. Perform the following steps to resolve the issue:
- Open the "Manage Purchase Order" app.
- Press F12 (Open Developer Tools).
- Click on "Application".
- Under "Application" on the left side below "Storage" on "IndexedDB" click on "ui5-cachemanager-db" under "IndexedDB" and then click on "Delete database" on the right.
- While the Developer Tools are still open, right-click on the refresh button of the page and click on "Empty Cache and hard refresh".
Keywords
empty screen, manage purchase order, MM-PUR-PO, X4BC, S4HC, S4_1C, S4_PC, blank screen, clear cache, app does not run, performance issue , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions