SAP Knowledge Base Article - Public

3467301 - The Supplier Delivery Notification Displays Wrong Quantity Received

Symptom

User checks supplier delivery notification quantity after confirming the inbound tasks and finds that notification quantity is not same. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Inbound Logistics work center.
  2. Go to Inbound Delivery Notifications view.
  3. Find required IDN ID and edit it.
  4. Navigate to Line items tab
  5. Here user finds that relevant IDN does not have same quantity as per inbound tasks confirmation. 

Cause

When an Inbound Delivery Notification (IDN) gets created against any reference PO, system fetches actual quantity as per ordered in PO and IDN is generated as per ordered quantity.

Therefore, while creating a Supplier Delivery Notification itself, the user must enter the quantity manually if has to be modified as per business need instead of relying on the system to propose quantities which is based on the PO's ordered quantity. 

Resolution

This is the expected behavior of the system.

Keywords

incorrect quantity, IDN, supplier delivery notification, purchase order, received, inbound logistics , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions