SAP Knowledge Base Article - Public

3467336 - User Permissions for Organization Block in Spotlight and EP 1H2024

Symptom

Discrepancy in the Organization Block permissions between Spotlight and Employee Profile (EP). Despite users having access to the Legal Entity, Division, Business Unit, and Department, they can't view organization information via Spotlight. Even after granting all necessary permissions as per the guide:

       • Entity-level: View Current permission for Job Information Actions
       • Field-level: View Current permission for Company, Business Unit, Division, and Department fields

Additionally, the Employees(all) have a permission role that is set to target all users, yet they can't view each other’s Organization Spotlight.

Environment

SAP Success Factors Employee Profile 2405

Reproducing the Issue

  1. Log into SF instance.
  2. Go to Manage Permission Roles: Permission Role for Employees viewing other Employees' information: check that the role has view current permission for Legal Entity, Division, Business Unit and Department.
  3. Proxy as Employee A, go to Employee B’s Spotlight -> No Organization block nor information.
  4. Continue to Employee B’s full profile -> Organization block and fields (Legal Entity, Division, Business Unit and Department) are all visible.

Resolution

The Engineering team are currently reviewing this issue.

No workaround available currently.

Keywords

1H2024, b2405, Employee Profile, Legal Entity, Business Unit, Spotlight, permissions, organizational information, Employee Central, INC8191690, KI2405 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EP , People Profile (Employee Profile / PP3) , How To

Product

SAP SuccessFactors HCM Core 2405