SAP Knowledge Base Article - Preview

3467337 - Creating a case for SAP U.S. Benefits Administration by Benefitfocus Products

Symptom

  • When submitting a case, what components are available for Benefitfocus Products.
  • How to create a case
  • Who to contact for issue when creating a case


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Environment

  • SAP U.S. Benefits Administration by Benefitfocus, healthcare spend insights option
  • SAP U.S. Benefits Administration by Benefitfocus, HR InTouch Marketplace 2015 by BenefitFocus
  • SAP U.S. Benefits Administration by Benefitfocus, Marketplace Standard Affordable Care Act Management Tool 
  • SAP U.S. Benefits Administration by Benefitfocus, reporting option for the Affordable Care Act (ACA)

Product

HR InTouch Marketplace 2015 by BenefitFocus ; SAP U.S. Benefits Administration 1.0 by Benefitfocus, reporting option for the Affordable Care Act ; SAP U.S. Benefits Administration 2020.4 by Benefitfocus ; SAP U.S. Benefits Administration by Benefitfocus, healthcare spend insights option 1.0

Keywords

Component,Case,Create Case,Service Request,Change Request, SAP For Me,CIC,Benefitfocus, , KBA , XX-PART-BFT , SAP U.S. Benefits Management by Benefitfocus , XX-PART-BFT-SRV , Change Requests; Services, Provisioning , How To

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