Symptom
While trying to view the data XML, under the Sales Quote output Tab it's grayed and not clikable.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to the Sales work center
- Open the Sales Quote identified as ABC
- Proceed to the Output tab
- Observe: the View Data XML is displayed in gray
Cause
Please first submit the Sales Quote in order to initiate the PDF generation, as it has not been submitted yet.
Resolution
The user needs to submit the Sales Quote first. Once it is submitted and consistent, the system will generate a PDF. If the PDF is not generated, the View Data XML option will remain grayed out. This is the standard system behavior.
Keywords
View Data XML, Output, Submit, Language variant, Template, Sales Quote , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications 2405