SAP Knowledge Base Article - Public

3467355 - The View Data XML is Grayed on the Sales Quote Output Tab


While trying to view the data XML, under the Sales Quote output Tab it's grayed and not clikable.


SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Sales work center
  2. Open the Sales Quote identified as ABC
  3. Proceed to the Output tab
  4. Observe: the View Data XML is displayed in gray


Please first submit the Sales Quote in order to initiate the PDF generation, as it has not been submitted yet.


The user needs to submit the Sales Quote first. Once it is submitted and consistent, the system will generate a PDF. If the PDF is not generated, the View Data XML option will remain grayed out. This is the standard system behavior.


View Data XML, Output, Submit, Language variant, Template, Sales Quote , KBA , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer core applications 2405