SAP Knowledge Base Article - Preview

3467368 - How to add or remove items to the Create button in the Agent Desktop Customer Hub

Symptom

  • You would like to add or remove links/items found in the Agent Desktop Customer Hub Create Section
  • This KBA will walk through the basic steps to meet the requirements 


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Environment

  • SAP Cloud for Customer
  • Agent Desktop Add-On

Product

SAP Cloud for Customer core applications 2405

Keywords

Administrator, Service and Social, Configure Agent Desktop, Extensibility, Customer Hub, UI view, Create Section, Items, Hide, Remove, Add, Default item, list, link, mashup, extra tabs, additional tabs, AD, Add-On , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

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