3467410 - Adding comments failed in SAC. Error: "Adding comments failed. Please contact SAP support."

Adding Data Point Comments failed in SAC. Error: "Adding comments failed. Please contact SAP support." 

The model is based on a BW Live Data. 

Add comments works on RSRT.

• From .har file: 
  • MessageClass: "BRAIN"
  • Number: 890
  • OlapMessageClass: 1
  • Text: "SID XX for characteristic YYYY could not be converted"
  • Type: 2
  • ---------------------------------------------------------------------------
  • MessageClass: "RSDOC"
  • Number: 59
  • OlapMessageClass: 1
  • Text: "Comments on empty cells are not possible"
  • Type: 2

SAP Analytics Cloud

1. Open the story
2. Add a data point comment
3. Error message: "Adding comments failed. Please contact SAP support." 

This is a product issue.

Apply the note bellow:

3466793 - BW InA: Documents and Structure in UDH

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
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