SAP Knowledge Base Article - Public

3467410 - Adding comments failed in SAC. Error: "Adding comments failed. Please contact SAP support."


Adding Data Point Comments failed in SAC. Error: "Adding comments failed. Please contact SAP support." 

The model is based on a BW Live Data. 

Add comments works on RSRT.

  • From .har file: 
    • MessageClass: "BRAIN"
    • Number: 890
    • OlapMessageClass: 1
    • Text: "SID XX for characteristic YYYY could not be converted"
    • Type: 2
    • ---------------------------------------------------------------------------
    • MessageClass: "RSDOC"
    • Number: 59
    • OlapMessageClass: 1
    • Text: "Comments on empty cells are not possible"
    • Type: 2


SAP Analytics Cloud

Reproducing the Issue

  1. Open the story
  2. Add a data point comment
  3. Error message: "Adding comments failed. Please contact SAP support." 


This is a product issue.


Apply the note bellow:

3466793 - BW InA: Documents and Structure in UDH

See Also

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SAP Analytics Cloud 1.0