Symptom
When Onboardee is trying to complete Kentucky State withholding form, system is throwing an error message "Unable to fetch form data".
Environment
SAP SuccessFactors Onboarding
Cause
Corporate Data Model missing address3 visibility
Resolution
Go to Provisioning > navigate to Import/Export Country/Region-Specific XML for Corporate Data Model and download the current version of your country specific corporate data model
change the visibility to both <hris-field max-length="256" id="address3" visibility="both"> under the country id="USA"
Keywords
OBX, Kentucky State form, address3 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem