SAP Knowledge Base Article - Public

3467434 - 'Talent Intelligence Hub' Status Shows 'Feature Disabled' in Upgrade Center

Symptom

The Upgrade Center shows Talent Intelligence Hub as Feature Disabled even though the upgrade was completed successfully.

Environment

  • SAP SuccessFactors Talent Intelligence Hub
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Upgrade Center
  3. Select View Recently Completed Upgrades
  4. Locate Talent Intelligence Hub and the Current Status column shows Feature Disabled

Resolution

Product Engineering is investigating a solution.

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Workaround

Engineering can process a script to change the status of the upgrade. Please create a case with Product Support under component LOD-SF-TIH-MIG and provide the following required details:

  • Picture showing Talent Intelligence upgrade job completed successfully without errors
  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

See Also

Keywords

success factors, sf, sfsf, tih, migrations, disabling, upgrading, already upgraded, features, upgrade reverted, changed back, KI2405, WSM-26276, WSM-26279, WSM-26320 , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-PLT-UGC , Upgrade Center , Bug Filed

Product

SAP SuccessFactors HCM Suite 2405