Symptom
- Import schedule job from BW data source run failed intermittently with the following error:
An internal server error occurred in the SAP Analytics Cloud agent: Member needs to be of the same selector instance!
Environment
- SAP Analytics Cloud 2024.2.18
- SAP Analytics Cloud agent
Reproducing the Issue
- Logon SAC tenant
- Access the model Data Management
- Check one job from the Import Jobs list.
- In the import history, there are some record with "0 succeeded, 1 failed, 1 did not refresh"
- Expand the result and see the error: An internal server error occurred in the SAP Analytics Cloud agent: Member needs to be of the same selector instance!
Cause
This issue has been fixed in SAC agent version 1.0.419.
A fix on SAC will be released on 2024.25 to improve resilience of the SAC agent.
Resolution
This issue has been fixed in SAC agent version 1.0.419.
A fix on SAC will be released on 2024.25 to improve resilience of the SAC agent.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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