SAP Knowledge Base Article - Public

3467566 - Address field does not display a pop up if the field is made read-only through KUT rule


Address field does not pop up and display more fields (City, State, Pin code, Address line 1 etc.) if the field has a read only KUT rule.


SAP Cloud for Customer.

Reproducing the Issue

  1. Navigate to Account TI screen.
  2. Select any Account and enter edit mode.
  3. Click on the address field.
  4. No pop up appears further displaying more fields such as City, State, Pin code, Address line 1 etc.


KUT rule applied to the field to make it read-only based on the Business role.


This Read-only KUT rule make the fields non editable; hence the Edit popup does not show up. It is not possible to have the field as read-only and editable at the same time.

The Edit popup cannot be used for this purpose if a field is not editable.


Account, Address, pop up.  , KBA , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer core applications 2405