SAP Knowledge Base Article - Public

3467571 - Information message "Account AAAAA BBBBB EUR: Statement xxxxx is not in the bank data storage" in Manage Incoming Payment Files app

Symptom

When you import a bank statement file, the information message "Account AAAAA BBBBB EUR: Statement XXXXX is not in the bank data storage" is raised in the log in Manage Incoming Payment Files app.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Access the app Manage Incoming Payment Files.
  2. Click on Import.
  3. Select the option Bank Statement.
  4. Drop files here or use "Add" to upload a file.
  5. Select the format.
  6. Click on Process.

Cause

Standard system behavior.

Resolution

When uploading a bank statement, system will check if the previous statement exists or not. If it exists, system will compare the opening balance of the current statement with the closing balance in the previous statement. If they don't match, system will raise error FB772.

If the previous statement doesn't exist in the system, system doesn't compare the balance. Instead, the information message "Account AAAAA BBBBB EUR: Statement XXXXX is not in the bank data storage" will be raised in the log [AAAAA- Bank key, BBBBB- Bank account number, EUR- Bank Account Currency, XXXXX - Bank statement ID - year + statement number].

This information message indicates that the previous account statement has not been imported yet and the system allows to import the bank statement.

This behavior applies to other modes of bank statement creation as well; manual creation using Manage Bank statements or automatic import through Multi Bank Connectivity.

Note: If you import the previous statement later, this could lead to inconsistencies not being recognized. The reason for this is that the system generally does not compare or check certain data with regard to subsequent statements during the import (for example, closing and opening balance of statements).

Recommendation: Import bank statements in the correct sequence.

Keywords

FB770, FB772, bank statement missing, import, upload, Import Bank Statements, Manage Incoming Payment Files, Manage Bank Messages, FI-BL-PT-BA-2CL, S4_PC, S4_1C, F1680, MBC , KBA , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions