SAP Knowledge Base Article - Public

3467610 - Find Learning not fetching the exact item ID in new learning home page


When user is searching with Item ID or item description in “Find Learning” section of new Learning home page, it is not fetching the exact item . This behaviour has been noticed after 1H 2024 release.


SAP SuccessFactors Learning

Reproducing the Issue

1. Login to BIZX

2. Navigate Home>Learning OR click learning from quick actions

3. Search for item ID/title in Find Learning

4. The search results does not have the item specified


Product Engineering is investigating a solution.

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Disable the New Learning Experience

See Also


Item search, enhanced search, item ID, item title search, new learning experience, item search is not working, 1H 2024, search, no results , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To


SAP SuccessFactors Learning 2405