3467610 - Find Learning not fetching the exact item ID in new learning home page

When user is searching with Item ID or item description in “Find Learning” section of new Learning home page, it is not fetching the exact item . This behaviour has been noticed after 1H 2024 release.

SAP SuccessFactors Learning

1. Login to BIZX

2. Navigate Home>Learning OR click learning from quick actions

3. Search for item ID/title in Find Learning

4. The search results does not have the item specified

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

Disable the New Learning Experience

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

Item search, enhanced search, item ID, item title search, new learning experience, item search is not working, 1H 2024, search, no results , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To