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SAP Knowledge Base Article - PublicSymptom
Verification Repository Message in error state due to GTIN missing from GCP list provided to SAP.
Environment
SAP Information Collaboration Hub for Life Sciences - Verification Repository
Cause
A Verification Repository message is in Error State because the message contains one or more GTINs that are based on a GCP not in the list of GCPs provided by customer to SAP, and therefore are not configured in the Verification Repository.
Resolution
- Provide the missing GCP to SAP.
- Retrigger the message.
If you have a new GTIN, contact your SAP team to add the GTIN to the GCP list. Once the team confirms, you can retrigger the message. If you have questions, open a ticket @ http://support.sap.com
Keywords
ICH, Verification Repository, SAP Information Collaboration Hub for Life Sciences, Verification Message , KBA , LOD-PHN-SUP , SAP Information Collaboration Hub for Life Sciences Support , How To
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