Symptom
In Latest People Profile, the Out-of-office information is being displayed but the 'Back On' information is not being shown.
Environment
SAP SuccessFactors Employee Central - Time Off
Resolution
- Only 'out of office' is displayed on the Profile Preview and Spotlight and No "back on" information is included for:
- Leave of absence (LOA) absences
- Absences with undetermined end date
- Flexible Requesting absences
- This is planned to be enhanced with below enhancement tickets. Please reach out to your CSM/CEE to track the progress of the enhancement.
- TIM-45437 - To support 'Back on' information for LOA absences.
- TIM-45438 - To support 'Back on' information for flexible requesting absences.
NOTE:
- The feature is currently not available if you are using Time Off for Leave of Absence (LOA) Only. This is because, for LOA Only instances, work schedules and holiday calendars are not assigned. As the new out-of office indicator considers those, it doesn't work with LOA Only.
- It is planned to be enhanced with enhancement ticket number TIM-45436, but dates are not confirmed. Please reach out to your CSM/CEE to track the progress of the enhancement.
See Also
WNV: TIM-41237 - Time Off Enhancements in the New People Profile
Handbook: Implementing Time Management in SAP SuccessFactors: Out of Office
KBA: 3466158 - Out of Office Information Is Not Displayed In People Profile - 1H 2024
Keywords
1H 2024, Out of office, back on, leave of absence, loa, flexible requesting, TIM-41237, TIM-45437, TIM-45438, TIM-45436 , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EP-SPP , People Profile - Spotlight , How To