SAP Knowledge Base Article - Public

3467734 - Spotlight and Profile Preview in Latest People Profile - 2H 2025

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Employee Central

Resolution

Documentation

Rollout Strategy

  • Please refer the blog New People Profile Experience
  • Profile Preview & Spotlight are universal from 1H 2025 release
  • Full Profile is planned to be universal in stagged manner.
    • 1H 2025:
      • Profile Preview & Spotlight (universal)
      • Full Profile View (opt-in), EC HRIS/standard and custom MDF/Background Elements Edit & History (where applicable) remains in legacy Profile design.
    • 2H 2025*:
      • Full Profile View (opt-out)*
      • Full Profile EC EDIT /History Experience (opt- in):*
        • All EC HRIS-based elements with the exception of Compensation Information
        • Note: not yet supported EC entities as well as standard and custom MDF Edit & History (where applicable) remains in legacy Profile design
      • Background Element Edit (universal)*  
      • Full Profile Trend/Succession Add/Edit (previously no Add/Edit support) (universal)*
      • Refer details about plans in the table present in the blog Latest People Profile Experience & Rollout Strategy
    • 1H 2026*:
      • Full Profile View (universal)*
      • Full Profile EC EDIT /History Experience (opt- in):*
        • All EC HRIS-based elements including Compensation Information
        • Selected custom MDF/MDF-based standard elements without UIC rules
        • Note: remaining not yet supported MDF elements in legacy Profile design.
    • 2H 2026*:
      • Full Profile EC EDIT /History Experience for all EC HRIS-based (opt-out)*
      • Please stay tuned for further detail about MDF.
    • 1H 2027*:
      • Full Profile EC EDIT /History Experience for all EC HRIS-based (universal)* 
      • Please stay tuned for further detail about MDF.

As is typical of any roadmap item, the information stated above is based on current information, may be changed by SAP at any time without notice, and should not influence your future purchasing decisions. Please confirm the same with each release What's New Viewer Document.

Note: The latest People Profile mobile experience is similar to the web experience. Most content and functionality of the latest experience is available on both web and native mobile applications. Detailed documentation will provide any functional differences between the platforms. 

Frequently Asked Questions (FAQ)

QuestionAnswer
Is the Latest People profile available for only EC-enabled Instances?
  • The latest People profile is available for all Instances in respective of customer uses EC or not.
  • It is just that certain data wouldn't be shown (no Spotlight card for  Organization as this is EC data only), other Spotlights are from other modules and would be shown (of course, depending on whether the module is used - e.g., Career Management for Target Roles).

Is Employment Differentiator supported in the Latest People Profile?

  • Employment Differentiator is supported in the latest people profile.
  • Please follow the Guide for more details.

"Allow employees to enter introductory text" is not enabled in legacy Configure People Profile, but why are employees still be able to maintain the same in the Latest People Profile

  • With the Latest People Profile, follow "Build My Brand Vision". Employees get the ability to provide self-introduction (or self-description). This will show up as an option for the employee in the latest people profile, and if maintained, others will see it. It does not show up in Full Profile. We can not export self-text maintained as of now. If you want to delete text for a single employee, you can delete the same by proxying the user and removing the same. 
  • From 2H 2025, you can now deactivate the self-description feature in the Configure Latest People Profile admin tool. This prevents employees from writing and displaying their self-descriptions on Profile Preview. By default, the setting Enable self-description is on. For more information, see Configuring General Settings for the Latest People Profile

In the Work Experience card, a user is able to view field values from Internal Job History for which the user does not have permission.

  • This is expected behaviour currently, field level permissions are not respected in the Work Experience card.
  • Workaround: You can remove the Internal Job History from the data source for the Work Experience card (Refer Guide: Showing Internal Job History on Work Experience Card)
  • You can raise an enhancement request if respecting field level permission is required(KBA 2090228)

Can we remove badges or work experience from Spotlight?

  • Yes, you can decide which card should be visible for spotlight via Configure latest People Profile. You can find more details in Guide.
  • Pre-Requisite: To enable the new Configure People Profile, Enable "Enable Full Profile for the latest People Profile" in Admin Tools -> Company System Logo and Settings
  • Refer Configuring General Settings for the Latest People Profile
In Spotlight, Users cannot see all fields in 'Organization Information' card.
  • If Organization Information is configured in Manage Business Configuration (BCUI), then the system displays up to the first 4 non-empty fields for which the signed-in user has view permissions.
    • If there is no configuration, then the system displays the Company, Business Unit, Division, and Department fields.
    • If configured, but none of the fields have values or the login user does not have permission to view these fields, then it is not displayed on the Spotlight at all.
    • If none of the fields has a value, then the Spotlight is not shown at all.
  • You can find more details in Guide.       

Employee able to change the background picture in the Latest People Profile?

How to configure the Latest People Profile?

How to disable the Profile Preview/Spotlight View?

When will the Latest Org chart will be Universal?

Time off 'Out of Office' related queries/issues?

Please refer to KBA 3470397 - Out of Office Information In the Latest People Profile 

How to disable access to edit Pronouns in Profile Preview?

  • In the Latest People Profile, the edit of Pronouns can be disabled only from the permission, i.e, User Permissions  -> Employee Data -> Pronouns.
  • The setting in legacy Configure People Profile -> "Allow employees to maintain their pronouns" does not have any effect in the Latest People Profile.

Why is the mini Org Chart available in legacy Configure People Profile, but not available in new Configure People Profile?

It's an expected behavior in new Configure People Profile, as we do not support mini Org Chart in latest People Profile.

How to see Login Name/Username on Profile Preview?

A person's login name can be displayed on the Profile Preview and Full Profile. To view login names, you must have the Login Name user permission under the Account Data permission category and disable the setting "Admin Center -> Platform Feature Setting -> hide Usernames in the UI".

Is it possible to add custom MDF cards in Spotlight?

Currently, the system supports predefined cards. Please check the guide, which shows available cards: Spotlight of the Latest People Profile

Unable to give a badge to a contingent worker. System raises an error"<employee> is a contingent worker. You cannot give a badge to a contingent worker".

  • This is currently an expected behavior.
  • Giving badges to contingent workers is not supported.

When finding an employee on search and clicking on it, the system opens the Full Profile instead of Profile Preview. Is this expected?

  • This is expected behavior.
  • To open Profile Preview, it is required to click on the quick card 'Show employee details˜ as you can see in the following screenshot:

Is it possible to configure which cards/sections are displayed on the spotlight?

With 1H 2025, you can use Configure Latest People Profile to configure Spotlight and General Settings for the latest People Profile, even if the latest Full Profile is not enabled. 

Are direct reports and Team Size fields supported in the Profile Preview?

What are the settings required to allow employees to add name pronunciation audio and "About Me Video”?

  • To make the Allow employees to add name pronunciation audio and Allow employees to add 'About Me' videos settings available in the admin tool, you must enable Company Settings Enable Media Service Features (Show Me, About Me, My Name) in Provisioning.
  • Refer handbook: Configuring General Settings for the Latest People Profile

Is Pixel Perfect Talent Cards (PPTC) supported in Latest People Profile?

  • In 2H 2025, for customers that have enabled Pixel Perfect Talent Card (PPTC) on the legacy People Profile, you can now create PPTC reports through Actions on Profile Preview.
  • To configure the data source for PPTC reports:
    • If the latest Full Profile is not enabled, use this tool Configure People Profile  General Settings.
    • If the latest Full Profile is enabled, use this tool Configure Latest People Profile  General Settings.
  • For more information, see Creating a Pixel Perfect Talent Card (PPTC) Report for an Employee in People Profile.

Why is the email address not visible in Profile Preview?

Please validate if the user has permission to email field under User Permissions -> Employee Data

When clicking on email icons in Profile Preview, it leads to the incorrect email provider.

Please check your browser configuration or with your internal IT team, the email links can be controlled and restricted based on browser settings.

Why are Phone numbers not appearing as expected in Profile Preview?

  • Currently, only two types are supported to show in Profile Preview, which are:
    • businessPhone
    • cellPhone
  • Please validate if the user has permission to view phone information under User Permissions -> Employee Data

Can the Latest People profile be accessed from other modules like Succession area, Talent search, Talent pools, etc?

  • Yes, it is possible to access the same.
  • Please refer the Guide.

Is it possible to reorder/rearrange the cards in Spotlight?

See Also

Keywords

ECT-226339, latest People Profile, Preview, Spotlight, Work Permit, Org chart, new People Profile, self-introduction, self introduction, self-description, Self Description, Badges, Work Experience, Out of office, TIM-41237, Organization Information, Latest Org Chart, SFEDU-19667, username, login name, 1H2025, custom, mdf, add.cards, sections, badge, is a contingent worker. You cannot give a badge to a contingent worker, about me video, pronunciation, employment status, inactive, Pixel Perfect Talent Cards, PPTC , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-TIM , Time Off , LOD-SF-EP , People Profile , LOD-SF-EP-PPP , People Profile - Preview , LOD-SF-EP-FPP , People Profile - Full Profile , How To

Product

SAP SuccessFactors Employee Central 2405

Attachments

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