Symptom
- The latest People Profile features a brand-new public view of your profile, consisting of Profile Preview, Spotlight & Full Profile along with more intuitive user interactions.
- This KBA is related to the Frequently Asked Questions in Profile Preview & Spotlight.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Profile
- SAP SuccessFactors Employee Center
Resolution
Useful Link:
- WNV (1H 2025): Profile Preview and Spotlight of Latest People Profile Universally Available
- Guide : Latest People Profile User Experience
- Guide : Time off Enhancement in the New People Profile
- Blog : New People Profile Experience
Frequently Asked Questions:
-
When will Latest People Profile will be Universal?
- Profile Preview & Spotlight is universal from 1H 2025 release
- Full Profile is planned to be universal in stagged manner.
- 1H 2025:
- Profile Preview and Spotlight(Universal)
- Full Profile View(opt-in),Edit and history remains in legacy Profile design(PP3)
- 2H 2025*:
- Full Profile View(Opt-out)*
- Full Profile selected Edit & selected history(opt-in)*
- 1H 2026*:
- Full Profile View(Universal)*
- Full Profile selected Edit & selected History (opt-out)*
- Beyond 1H 2026
- Finish Edit & History
- Actions
- 1H 2025:
* As typical of any roadmap item, the information stated above is based on current information, may be changed by SAP at any time without notice, and should not influence your future purchasing decisions. Please confirm the same with each release What's New Viewer Document.
- You can find more documentation in Guide.
-
Is Latest People profile available for only EC enabled Instances?
- Latest People profile is available for all Instances in respective of customer use EC or not. It is just that certain data wouldn't be shown (no Spotlight card for Organization as this is EC data only), other Spotlights are from other modules and would be shown (of course depending on whether the module is used - e.g. Career Management for Target Roles).
- Is Employment Differentiator supported in Latest People Profile?
- Employment Differentiator is supported in latest people profile. Please follow Guide for more detail.
-
Can Latest People profile be accessed from other modules like Succession area, Talent search, Talent pools etc?
- It is possible to access the same. Please check Guide
-
"Allow employees to enter introductory text" is not enabled in legacy Configure People Profile, still employees are able to maintain the same in the Latest People Profile.
- With Latest People Profile follow "Build My Brand Vision". Employees gets the ability to provide self introduction(or self description). This will show up as an option for the employee in the latest people profile, and if maintained others would see it. It does not show up in Full Profile. We can not export self text maintained as of now. If you want to delete text for single employee you can delete the same by proxying the user and removing the same.
- Currently, it cannot be disabled. Please check Guide.
- In Work Experience card, a user is able to view field values from Internal Job History for which the user does not have permission to.
- This is expected behaviour currently, field level permissions are not respected in the Work Experience card.
- Workaround: You can remove the Internal Job History from the data source for Work Experience card (Handbook: Showing Internal Job History on Work Experience Card)
- You can raise an enhancement request if respecting field level permission is required(KBA 2090228)
-
Can we remove badges or work experience from Spotlight?
- Yes, You can decide which card should be visible for spotlight via Configure latest People Profile. You can find more detail in Guide.
- Pre-Requisite: To enable the new Configure People Profile, Enable "Enable Full Profile for the latest People Profile" in Admin Tools -> Company System Logo and Settings
- Configuring General Settings for the Latest People Profile
-
In Spotlight, Users cannot see all fields in 'Organization Information' card.
-
System supports Company, business-unit, division, department fields. You can find more detail in Guide.
-
-
Employee able to change background picture in Latest People Profile?
-
How to configure the Latest People Profile?
- You can configure the Latest People Profile via Admin Tools -> Configure Latest People Profile.
- Handbook: Configuring General Settings for the Latest People Profile
-
How to disable the Profile Preview/Spotlight View?
- After 1H 2025 release Profile Preview/Spotlight are universally enabled and cannot be disabled, please review following guide for further information: Profile Preview and Spotlight of Latest People Profile Universally Available
-
When will Latest Org chart will be Universal?
-
Refer What's New Viewer: Deprecation of Legacy Org Chart
-
-
Time off 'Out of Office' related queries/issues?
- Please refer KBA 3470397 - Out Of Office Information In Latest People Profile
14. How to disable access to edit Pronouns in Profile Preview?
-
- In Latest People Profile, the edit of Pronouns can be disabled only from permission i.e User Permissions -> Employee Data -> Pronouns.
- The setting in legacy Configure People Profile -> "Allow employees to maintain their pronouns", do not have any effect in the Latest People Profile.
15. Why is mini Org Chart available in legacy Configure People Profile, but not available in new Configure People Profile?
-
- It's an expected behavior in new Configure People Profile as we do not support mini Org Chart in latest People Profile.
16. How to see Login Name/Username on Profile Preview:
-
- A person's login name can be displayed on the Profile Preview and Full Profile. To view login names, you must have the Login Name user permission under the Account Data permission category and disable the setting "Admin Center -> Platform Feature Setting -> hide Usernames in the UI".
17. Is possible to add custom MDF cards in Spotlight?
-
- Currently there is no way, the system support predefined cards, please check guide which shows available cards: Spotlight of the Latest People Profile
18. Unable to give badge to contingent worker. System raises error ""<employee> is a contingent worker. You cannot give a badge to a contingent worker".
-
- This is currently an expected behavior as of 1H 2025 release.
- Giving badges to contingent workers is not supported.
19. When finding an employee on search and clicking on it the system opens the Full Profile instead of Profile Preview, in this expected?
-
- This is expected behavior, in order to open Profile Preview is required to click on the ˜Show employee details˜ as you can see in following screenshot:
- This is expected behavior, in order to open Profile Preview is required to click on the ˜Show employee details˜ as you can see in following screenshot:
20. Is it possible to configure which cards/sections are displayed on the spotlight?
-
- With 1H 2025 you can use Configure Latest People Profile, to configure Spotlight and General Settings for the latest People Profile, even if the latest Full Profile is not enabled.
21. Is it possible to display employee report count in Spotlight Preview | Spotlight View
-
- It is currently not supported with 1H 2025 release, but being planned in the future release.
22. What are the settings required for to allow employees to add name pronunciation audio and "About Me Video” ?
-
- To make the Allow employees to add name pronunciation audio and Allow employees to add "About Me” videos settings available in the admin tool, you must enable Company Settings Enable Media Service Features (Show Me, About Me, My Name) in Provisioning.
- Refer handbook: Configuring General Settings for the Latest People Profile
23. Inactive employment status is not displayed for Contingent workers.
24. Are direct reports and Team Size fields supported in the Profile Preview?
-
- Those features are not yet supported. They are currently on the roadmap to be included in upcoming releases.
25. Email address is not visible in Profile Preview:
- Please validate if user has permission to email field under User Permissions -> Employee Data
27. When clicking on email icons in Profile Preview it leads to incorrect email provider:
-
- Please check your browser configuration or with your internal IT team, the email links can be controlled and restricted based on browser settings.
- Please check your browser configuration or with your internal IT team, the email links can be controlled and restricted based on browser settings.
26. Phone number not appearing as expected in Profile Preview:
- Currently only two types are supported to show in Profile Preview, which are:
- businessPhone
- cellPhone
- Please validate if user has permission to phone information under User Permissions -> Employee Data
See Also
Profile Preview on the Latest People Profile
3470397 - Out Of Office Information In Latest People Profile
Keywords
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