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3467816 - Error message "Customer * is not defined in company code XXXX" when importing lockbox

Symptom

Error message "Customer * is not defined in company code XXXX" is raised in the log in Reprocess Lockbox Items app when a lockbox file is imported.

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Environment

SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud all versions

Keywords

F5102, Upload Lockbox Files, FLB2, Lockbox, Bank Account, FI-BL-PT-LB, FI-BL-PT-US, US, USA, S4_PC, S4_1C , KBA , FI-BL-PT-LB-2CL , Automatic Lockbox Processing (Public Cloud) , FI-BL-PT-US-2CL , US-bank statement/lockbox (Public Cloud) , Problem

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