Symptom
As part of the 1H 2024 release a new pop-up has been introduced when the candidate accepts the offer letter. This is a celebration pop-up that contains the candidate's name and the position title they are applying to.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management (RCM)
Reproducing the Issue
- Extend an offer to a candidate
- As a candidate access career portal > My offers page
- Hit Accept
- See celebration pop up
Resolution
This is a new feature introduced within 1H 2024 release. This popup provides an enhanced experience for candidates when accepting the offer.
Quick Facts
- This popup cannot be disabled
- The celebration card will be displayed for external candidates and internal candidates if the internal career site powered by CSB is used
- There is no possible customization for this pop up for now
- The message of the pop up can be customized using three tier language pack (Title key: :RECRUITING_OFFER_Congratulations_Title, Acceptance message: :RECRUITING_OFFER_Successfully_Accepted_Offer_Message)
Check the steps on how to customize system keys: 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors
Keywords
celebration card, offer acceptance , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
Attachments
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