Symptom
- Questions or Issues regarding Onboardee Mass Hire Tool
- Onboardee Mass Hire Tool password expired error is appearing once we access it. "[LGN0018]Authentication failed. The password has expired (status code = 19). Please login to SAP SuccessFactors and reset the password, or contact your system administrator."
Environment
SAP SuccessFactors Onboarding
Resolution
As confirmed by Engineering team: this is a custom integration not supported by SuccessFactors Onboarding.
Customers need to contact their responsible Customer Success Partner team. Onboarding SuccessFactors Support will be allowed to close cases if raised with its component.
Keywords
[LGN0018], Authentication failed, The password has expired (status code = 19), Onboardee Mass Hire Tool, password, error, custom, integration, Onboarding, OBX, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , How To
Product
SAP SuccessFactors Onboarding all versions