SAP Knowledge Base Article - Preview

3467908 - All Outbound E-mails Ending up in SPAM or Quarantine Folders.

Symptom

You notice that all outbound emails sent from Service Cloud end up in SPAM or quarantined folders.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Mail-From, Spam, Quarantine, Quarantined Folder, Bounce, Email Channel,TXT (SPF) record, MX record, SPF, SAP Service Cloud Version 2, SAP Sales Cloud Version 2, SAP Sales and Service Cloud Version 2. , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Bug Filed

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