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3467927 - Unable to create a Sales Order in the S/4 Hanna cloud from a Case.


You want to create a sales order in the S/4 Hanna cloud based on a case. For this, you configure the Case Service API with CPI and then map the data to S/4; however, on Service Cloud Version 2, you can't find the communication scenario to activate it.



SAP Service Cloud Version 2.


SAP Sales Cloud and SAP Service Cloud Version 2 1.0


 Sales Order, S/4, Hanna, Case Service API, CPI, Service Cloud Version 2. , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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