SAP Knowledge Base Article - Preview

3467940 - The revenue from SAP Commerce Cloud events is not tracked in SAP Emarsys

Symptom

There is a business need to track revenue and other analytics-related information only by the events from SAP Commerce Cloud(without adding web extend to the online store). For example, tracking the revenue of the event-types below in the reports like "Revenue Analytics":

  • Order Created
  • Order Cancelled
  • Order Shipped
  • Order Completed


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys all versions

Keywords

sap cc, sap cc integration, commerce integration , KBA , CEC-EMA-INT-COM , SAP Commerce Cloud Integration , Problem

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