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3468002 - CCM Exception Workitem - Action buttons are grayed out


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Once that users open the 'Exception' list in the CCM workitem and press 'OK', all the remaining action buttons "Assign Remediation Plan", "Close Without Plan", Reassign the Issue" and "Void" are grayed out. While trying to Submit it, the error "Select an action button before submitting" is received.



SAP Process Control 12.0


SAP Process Control 12.0


CCM, Exception, task, issue, owner, split, grayed, out, grayed-put, buttons, submit, Assign Remediation Plan, Close Without Plan, Reassign the Issue, Void, Select an action button before submitting , KBA , GRC-SPC-AC , Automated Controls , Problem

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