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3468051 - Registering HANA database to SLD failed due to an error "ImportError: No module named ConfigMgrPy"

Symptom

  • When registering HANA database to Solman SLD with the command hdblcm, it failed due to an error below.
    • 15:23:32.710 - INFO:   Starting external program /usr/sap/ABC/HDB00/exe/Python/bin/python
      15:23:32.710 - INFO:     Command line is: /usr/sap/ABC/HDB00/exe/Python/bin/python - setGlobalProperty nameserver.ini sld lmStructurePath /hana/shared/QI1/lm_structure
      15:23:32.756 - INFO:     Output line 1: Traceback (most recent call last):
      15:23:32.756 - INFO:     Output line 2:   File "<stdin>", line 1, in <module>
      15:23:32.756 - INFO:     Output line 3: ImportError: No module named ConfigMgrPy
      15:23:32.757 - INFO:     Program terminated with exit code 1
      .........
      15:58:30.439 - INFO:   Starting external program /usr/sap/ABC/HDB00/exe/Python/bin/python
      15:58:30.439 - INFO:     Command line is: /usr/sap/ABC/HDB00/exe/Python/bin/python - setGlobalProperty nameserver.ini sld lmStructurePath /hana/shared/QI1/lm_structure
      15:58:30.492 - INFO:     Output line 1: Traceback (most recent call last):
      15:58:30.492 - INFO:     Output line 2:   File "<stdin>", line 1, in <module>
      15:58:30.492 - INFO:     Output line 3: ImportError: /lib64/libstdc++.so.6: version 'GLIBCXX_3.4.26' not found (required by /usr/sap/ABC/HDB00/exe/librtebasecore.so)
      15:58:30.493 - INFO:     Program terminated with exit code 1 


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Environment

  • HANA database 2.0 SPS5
  • SAP Solution Manager 7.2
  • RHEL 8.2

Product

SAP HANA, platform edition 2.0 ; SAP Solution Manager 7.2

Keywords

hdblcm, ImportError, No module named, ConfigMgrPy , KBA , HAN-LM-PLT , SAP HANA Platform Lifecycle Management , Problem

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