SAP Knowledge Base Article - Public

3468138 - Field visibility not proper in Onboarding Additional Data collection Screen

Symptom

After recent SAP update (1H 2024), onboardee is unable to select the last row field drop down options properly in Additional Data Collection UI.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as a candidate
  2. From the Home Page card select Additional Data Collection
  3. Select a data collection option (e.g. Legal Requirements)
  4. Scroll down to the bottom of the page
  5. See that the last dropdown is not displaying properly

Cause

Known issue.

Resolution

Engineering are aware of the issue and they working on the root cause of the issue to fix.

Kindly bookmark this KBA for further updates.

Keywords

dropdown, not visible, not able to select , KBA , LOD-SF-OBX-CDC , Custom Data Collection , How To

Product

SAP SuccessFactors Onboarding all versions