3468342 - Payment stuck in Payment Medium Created status in Quality system

The payment batch status remains as Payment Medium Created in app Monitor Payments.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP S/4HANA Cloud

Payment Medium Created is correct, now process Pain.002 or Bank Statement to change the status further.

1. In test system, you can use Manage Incoming Payment Files to manually change the status from Payment Medium Created.
2. In production, setup MBC to automatically receive the bank acknowledgement and bank statement to further process the Payment Batch from status Payment Medium Created.

Below, find the steps to do in test system.

 a.) From App Manage Incoming Payment Files press Import Button.

b.) Select Payment Status

c.) In the drop-down select Format pain002.

d.) Upload pain002 file.

e.) After import is complete select Process button.

f.) Verify the upload logs.

 

g.) Verify the Payment Batch status and payment status changes to Received by Bank.

 

 

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