SAP Knowledge Base Article - Public

3468428 - Unable to manage Roles in SAC

Symptom

Unable to save changes to Role, an error message appears:

"An unknown error has occurred. Try the operation again or refresh the browser. ..."

Environment

SAP Analytics Cloud

FPA Version: 2024.9.0

Reproducing the Issue

1. Login to SAC tenant
2. Go to Security > Roles
3. Open TEST role - observe it takes some time to open it
4. Try to make a change like Uncheck Create Dimension box and save the Change
5. It fails with "An unknown error has occurred. Try the operation again or refresh the browser. ..." error

Cause

The issue is currently under investigation by Development

Resolution

The issue is currently under investigation by Development

Keywords

KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions