3468784 - Upon Rehire Payment Information Portlet shows as "No data" in Employee Profile - 1H2024

Upon Rehiring a user with same employment, Payment Information Portlet shows as "No data" in Employee Profile.

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*

• SAP SuccessFactors Employee Central: Rehire Inactive Employee
• SAP SuccessFactors Employee Central - Payment Information

1. Go to Rehire Inactive employee.
2. Select the user and Click on Rehire employee.
3. Fill all the required details.
4. During rehire, do not add payment information data.
5. Submit the rehire page.
6. Go to Employee's profile.
7. Navigate to Payment Information.
8. Observe that Payment Information portlet displays as "No data".
9. Click on Payment Information history > Observe that New effective dated record is inserted with rehire date shows "No data" and displayed as Deleted in Change History.
   
   

The issue will be fixed via patch PTCH-44199(b2405p13) which is scheduled on 16th July 2024 in Preview and 19th July 2024 in Production environments.

Workaround:

Go to Employee Profile > Navigate to Payment Information portlet > Click on history > Manually delete and add correct record.

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