SAP Knowledge Base Article - Preview

3468847 - How to format SAP Cloud ALM Business Service Management event MS Teams notification?

Symptom

  • How to create mapping for MS Teams notification so that it is similar to the e-mail received about a Business Service Management Maintenance event?
  • The "Details" section in an MS Teams notification from SAP Cloud ALM is empty for a Business Service Management Maintenance event, but the related e-mail notification contains "Details" info. 


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Environment

  • SAP Cloud ALM
  • Microsoft Teams

Product

SAP Cloud ALM 1.0

Keywords

KBA , SV-CLM-API , SAP Cloud ALM External API , How To

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