SAP Knowledge Base Article - Public

3468951 - Duplicated values are coming on Frequency - Employee Central

Symptom

In the dropdown of Frequency object, values are coming duplicated, even having unique names. Issue can be seen while assigning pay components to employees in Compensation Information portlet and on Manage Organization, Pay and Job Structures.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open an employee profile and click on Actions and Change Job and Comp Info
  2. Click to change Compensation Information
  3. On Pay Component Recurring section, add a new pay component or edit an existing one
  4. On Frequency field, open the dropdown and see that some values are duplicated.
  5. While accessing the Foundation Object configuration, you can see that there aren't duplicated frequencies.

Cause

This is a product issue.

Resolution

Engineering is working on the fix and it is planned to be applied on second half-year release of 2024 (2411). 

Workaround: make a dummy change to the affected Frequency name via Manage Organization, Pay and Job Structures, then go back to the previous value.

Keywords

ECT-235835, INC8058910, 2411, KI2405, frequency, foundation object, duplicated frequency, pay component, issue on frequency, manage organization, pay and job structures, wrong name, duplicated , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-CMP-REC , Recurring Payments , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions