Symptom
From 14th May you are experiencing error "ICF Error when receiving the response: ICM_HTTP_SSL_ERROR" outbound replication using the BYD Certificate
Environment
SAP Cloud for Customer
Resolution
For some customers, it may be possible to Use Basic Authentication for outbound replication.
In CPI add credentials:
- Connect to the tenant management node of the SAP CPI system.
- Go to the Monitor tab, then Click on Security Material under Manage Security.
- Add user details.
In C4C update the Communication arrangement to use Basic authentication outbound:
- Administrator > General Settings > Select the relevant communication arrangement and click Edit.
- Select technical data > for outbound communication select Authentication method Username and Password.
- Edit the user Credentials.
- Save and reactivate Communication arrangement.
Update and redeploy iFlows in CPI.
Keywords
BYD Certificate, SAP Passport CA G2, ICM_HTTP_SSL_ERROR , KBA , LOD-C4C-NET , Network Connectivity and Certificates , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public