SAP Knowledge Base Article - Public

3469075 - Is it possible to download pay statement using an iOS device (iPhone and iPad)?

Symptom

You accessed your pay statement in a web browser (e.g. Safari) in iPhone and you cannot download it as no option available for saving it.

Environment

  • SAP SuccessFactors HCM Suite
    • Payroll Mashup screen

Cause

Downloading of Payroll Statement is not supported on iOS. It is working as designed.

Resolution

SuccessFactors has no option to download pay statements via web browsers on iOS devices like iPhones.

Keywords

Pay statement, Payslip, iPhone, iPad, iOS, Chrome, Safari, Browser, PDF, Download, Mobile , KBA , LOD-SF-INT-MAS , SF Mobile APP Pay Statement Mashup , Problem

Product

SAP SuccessFactors HCM Core all versions