SAP Knowledge Base Article - Preview

3469091 - The e-mail sent to the tenant is rejected by the tenant

Symptom

When trying to send an e-mail to the ByD tenant, the e-mail is rejected by the tenant and there is a feedback mail from the e-mail service provider which includes the following error code:

'SMTP error, RCPT TO: Host XXX RCPT TO said 550 5.7.1 TLS 1.2+ required by recipient' (XXX represents the tenant which the e-mail is sent to).


Read more...

Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

TLS 1.2./1.3, SMTP error, 550 5.7.1, E-mail Rejected , KBA , AP-RC-OUT , Output Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.