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SAP Knowledge Base Article - PreviewSymptom
When trying to send an e-mail to the ByD tenant, the e-mail is rejected by the tenant and there is a feedback mail from the e-mail service provider which includes the following error code:
'SMTP error, RCPT TO: Host XXX RCPT TO said 550 5.7.1 TLS 1.2+ required by recipient' (XXX represents the tenant which the e-mail is sent to).
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
TLS 1.2./1.3, SMTP error, 550 5.7.1, E-mail Rejected , KBA , AP-RC-OUT , Output Management , Problem
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