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3469118 - Joule Use Case "View Birthday" - prompt leads to no result


"Oops, you don't have permission to perform this action" or "Sorry, I didn’t find birthday, lets try something else." message displays in Joule while viewing user Birthday information.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors HCM Suite
  • Joule


Joule all versions ; SAP SuccessFactors HCM suite all versions


SAP SuccessFactors, Joule, SF, Digital Assistant , AI, copilot, birthday, use case, Oops, you don't have permission", dateOfBirth,  Joule Use Case ,View Birthday , KBA , LOD-SF-PLT-DA , Digital Assistant , LOD-SF-EC , Employee Central , How To

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